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Guide

Mail or Jail Scammers and Package Thieves

Scammers have mismatched IDs: the official description says to send them to jail. Robbers are separately named encounters. Undocumented tells and penalties should not be treated as proven rules for package thieves.

mail or jail package thievesUpdated guide
Quick answer

Use an ID mismatch to identify the documented scam

Roblox describes catching scammers and jailing them when the IDs disagree. Compare customer and package information rather than guessing from appearance alone.

Scammers and robbers should not be treated as interchangeable. The description gives an ID-mismatch rule for scammers and separately mentions robbers among shift encounters. It does not give a robber-identification rule, an arrest keybind, a spawn schedule or a penalty table. This guide cannot verify those details.

Source checked September 27, 2026: official Roblox description. Named features are confirmed; the missing rules above remain unverified.

Scammer: compare the IDs

The documented decision is tied to mismatched IDs. The stated action is jail; the exact control input is not supplied by the description.

Robber: a separate encounter

Robbers are named among shift events, but this source gives no recognition or response rule. The scammer instruction does not establish how to handle a robber.

FAQ

Common questions

How does the game describe a scammer?

The official description identifies scammers through mismatched IDs. Compare the customer ID and box ID first.

Are scammers and robbers the same encounter?

The description names them separately. Its mismatch rule applies to scammers; it does not explain how to identify or handle robbers.

What should happen to a mismatch scammer?

The official description says to send scammers to jail if their IDs do not match. Exact control inputs are not documented here.

Are robber spawn times or penalties known?

No spawn schedule, penalty table or guaranteed robber response is established by the reviewed official description.

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Where to go next

Open the next page that matches what you are trying to do in-game.

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